Ice it! Knee Cold COMFORT Pack (Model 512)
By Ice It
The Ice It! Cold Pack Features
- Fully Flexible: Molds around painful areas when frozen
- High Freezing Point: Quickly reaches freezing temperature
- Stays Colder Longer: Maintains temperature longer for maximum therapeutic benefit
- Quality Materials: Non-toxic fill inside latex-free vinyl
- Durability: Can be used several times a day
ICE It! ColdCOMFORT Knee therapy system is an articulated design that surrounds the entire knee for maximum therapeutic benefit. Comfortable, secure fit lets you relax or allows you to continue activities during therapy sessions. Includes 12" x 13" fabric holster with elastic and Velcro straps and two 6" x 12" cold packs.
What's In The Box
- 2 6"x12" Cold Pack
- Stay Put Holster
- Elastic Strap and Velcro straps
The Fabric Cover Features
- Protects Skin: Fabric shields skin from hypothermia related tissue damage
- Insulated: Retains temperature longer
- Comfort: Plush fabric & foam cushion are soft & gentle on sensitive skin
- Protects Clothing: Prevents condensation from wetting clothes
- Machine-Washable: Fully removable to maintain freshness and appearance
The Elastic Strap Features
- Velcro: Fully detachable at both ends
- Stability: Provided by generous width
- Long Length: Provides virtually unlimited positioning options
- Compression: Adjusts for customized compression
- Hands-Free Usage: Allows you to maintain activity during cold therapy
If, for whatever reason, you are not satisfied with your purchase, you can return it to HRM USA within 45 days of purchase date subject to conditions below. Claims for items damaged in transit must be received within (3) business days of receipt of merchandise. Items deemed defective by manufacturer standards must be reported within 7 days of receipt.
Refunds & Credits Refunds on returned items will be issued to the same payment as tendered at the time of purchase. Once we receive and inspect the product you will be issued a credit back to your account. Please allow 5-7 Business days for a credit to appear on your account. If payment was made by check, the refund check will not be issued within 7- 10 business days after receipt of return.
Easy Return Process
Please be sure to place a note in the package with this information:
1) Order number
2) Reason for return
3) State that you would like a refund, or an exchange and what you would like to exchange for.
Our return address is:
HRM USA INC
Attn: Return Dept
1044 Pulinski Rd.
Warminster, Pa 18974
Or log in to your account by clicking here, and process your return online.
No Return/Exchange on the following:
– Hydration Packs, Water Bottles once any of the packaging has been opened or safety seals have have been broken.
– Computers and Computer Software, once any of the manufacturer's packaging has been opened.
– Heating Pads, once safety seal has been broken
– Electronic Software is not returnable or refundable once opened.
– All consumable items or hygienic items (e.g., Gels, Energy Chomps, Elixirs, etc.) once unwrapped or seal broken.
– Special Order merchandise, Clearance, or any itemindicated on the website as non-returnable.
– Imprinted products.
– HRM USA Stores Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
If the item is returned to us for exchange, please allow 2-5 business days for the replacement to be processed and shipped. All returns are shipped with our Economy shipping method and arrive within 2-10 Days.
Please read all conditions below. If conditions are not met, HRM USA reserves the right to refuse the return or to charge a restocking fee not less than 10% or a $2.95 minimum restocking fee charge.
If using a shipping label generated by HRMUSA Inc, the cost of this label will be deducted from refund amount (unless product is defective).
All returned items must be in new condition, in their original unaltered box (including the UPC code being intact) and must include all packing material, blank warranty cards, manuals,and accessories. Defective items may be exchanged for the same model or manufacturer's equivalent model. Please call us at 800-403-8285 for assistance. Please allow time to discuss any issues you may be experiencing as we may recommend tech support to resolve any issues prior to exchange. Any refused package will be assessed shipping charges incurred by the carrier.