GPS Wearable Trade-In Policy | How It Works, Conditions & Refunds

Turn Your Old GPS Wearable into Instant Savings

Upgrade your Wearable the smart way with the HRM USA Inc Trade-In Program. We make it easy to trade in your eligible  device and apply its value toward your next upgrade—no waiting, no guesswork. Simply use our online trade-in quote generator to get an instant quote based on your model and condition, then put that value straight toward your new GPS Wearable. 

Our online trade-in quote generator is available on each eligible product page, allowing customers to request an estimated trade-in value before purchase.

Have a model that isn’t listed in the quote tool? No problem. just shoot us an email to sales@hrmusainc.com and we’ll provide a personalized trade-in quote.

Fast. Transparent. Hassle-free.
That’s how upgrading should be.

Terms and Conditions 

1. Program Description

The HRM USA Inc. Trade-In Program (“Program”) permits a customer (“Customer”) to purchase a new device from HRM USA Inc. (“HRM”) and submit one (1) eligible used GPS watch (“Trade-In Device”) in exchange for a post-inspection trade-in refund.

Participation in the Program constitutes the Customer’s affirmative acceptance of these Terms and Conditions.

2. Honor System; Accuracy of Representations

The Program operates on an honor system. At checkout, the Customer represents and warrants that the condition selected for the Trade-In Device is accurate, complete, and truthful.

HRM reserves the sole and absolute right to determine the actual condition, completeness, and eligibility of any Trade-In Device upon physical inspection.

Any of the following constitutes Program abuse:

• Failure to return a Trade-In Device

• Material misrepresentation of device condition

• Submission of an incomplete device

• Repeated inaccurate condition selections

• Failure to reasonably evaluate the Trade-In Device prior to submission

Such abuse wastes Program resources and may result in immediate denial of trade-in value and permanent disqualification (blacklisting) from this and any future HRM trade-in programs, at HRM’s sole discretion.

3. Trade-In Process

1. Customer purchases a new  device from HRM (full payment required at checkout).

2. Customer selects a Trade-In Device condition to receive an estimated trade-in value.

3. Customer must factory reset the Trade-In Device and remove all personal data, accounts, PINs, and activation locks.

4. Customer must return the Trade-In Device with all chargers and accessories originally included. Manufacturer packaging is not required.

5. Customer ships the Trade-In Device to HRM using UPS or FedEx. Shipping insurance is strongly recommended.

6. HRM inspects the Trade-In Device to determine final eligibility and value.

7. Approved refunds are issued to the original payment method within seven (7) to ten (10) business days following inspection.

4. Trade-In Valuation

All trade-in values displayed at checkout are estimates only and are not guaranteed.

Final trade-in value is determined solely by HRM following inspection. HRM may reduce or deny trade-in value if the Trade-In Device:

• Does not match the condition selected

• Is missing required chargers or accessories

• Is incomplete, damaged, altered, or non-functional beyond the selected condition

• Is locked, unrecoverable, or otherwise non-compliant

Devices that are materially misrepresented or non-compliant may receive a $0 trade-in value.

5. Adjustment Notification & Limited Return Option

If HRM assigns an adjusted trade-in value, Customer will be notified.

Customer has three (3) business days from notification to request the return option, which consists of:

• Returning the newly purchased device for a refund, and

• HRM returning the Trade-In Device to the Customer.

Failure to respond within three (3) business days constitutes acceptance of the adjusted trade-in value, which becomes final and non-appealable.

6. Transfer of Ownership; Disposal Rights

Upon completion of the trade-in transaction including acceptance of the final trade-in value or expiration of the response period described in Section 5 the Trade-In Device becomes the sole and exclusive property of HRM USA Inc.

Once ownership transfers:

• The Trade-In Device will not be returned to the Customer, except under the limited return option expressly described above

• HRM may resell, refurbish, recycle, destroy, or otherwise dispose of the Trade-In Device at its sole discretion, without further notice or obligation to the Customer

The Customer irrevocably waives any ownership interest, claim, or right to the Trade-In Device after completion of the transaction.

7. Program Limitations

• One (1) Trade-In Device per transaction

• Trade-in value may not exceed the purchase price of the new device

• No cash back or over-refunds permitted

• Refunds issued only after inspection and approval

• HRM is not responsible for lost, stolen, or misdelivered inbound shipments

Risk of loss for inbound Trade-In Devices remains with the Customer until received by HRM.

8. Shipping Address

HRM USA Inc. (Trade in)
49 Richard Rd
Warminster, PA 18974

9. Data Security & Device Requirements

Customer is solely responsible for removing all personal data prior to shipment. HRM assumes no responsibility or liability for data remaining on submitted devices.

Trade-In Devices received with activation locks, accounts, or security restrictions may be deemed ineligible for trade-in value.

10. No Guarantee of Program Availability

The Program is offered at HRM’s discretion and does not create a contractual obligation to accept future trade-ins.

11. Right to Modify or Terminate

HRM USA Inc. reserves the right to modify, suspend, or terminate the Program, in whole or in part, at any time and without prior notice, including after a purchase but prior to receipt of a Trade-In Device, subject to applicable law.

12. Non-Combinability of Offers

The Trade-In Program may not be combined with any other promotions, discounts, coupon codes, promotional pricing, bundle offers, price-match adjustments, or incentives of any kind, whether offered by HRM USA Inc. or any third party, unless expressly stated in writing by HRM USA Inc.

HRM USA Inc. reserves the right to deny, adjust, or revoke trade-in value or promotional benefits if a transaction is found to have used an ineligible promotion or discount in combination with the Program.