Fitbit Surge GPS Fitness Running / Activity Watch
Train smarter and go farther with the Fitbit Surge. The Fitbit Surge GPS fitness super watch is designed to help you reach your peak performance. With built-in GPS, multi-sport functionality, and automatic, continuous wrist base heart rate, Surge delivers the stats you need to measure your effort and maximize your training time. Add activity tracking, automatic sleep detection, music control, and text and call notifications, and you have everything you need to stay connected, motivated and in the zone—no matter what goal you’re working toward.
Manufacturer Contact Information
Customer support : E-mail: firstname.lastname@example.org Phone: 877-623-4997 Monday-Friday 6:00am -5:00pm PT
- Charging cable
- Wireless sync dongle
- Surge GPS Watch
- Touch screen
- Monochrome LCD
- Backlight for low light visibility
When using bike tracking, always pay attention and mind the rules of the road.
Although the Fitbit Surge is sweat, rain and splash proof, the device is not swim proof and NOT recommended for swimming. We also recommend taking Surge off before showering because, as with any wearable device, it’s best for your skin if the band stays dry and clean.
If the band gets wet or if you sweat in it, remove and completely dry the band before putting it back on. Clean the band with a mild soap-free cleanser like Cetaphil or Aquanil. Give your wrist a rest by taking the band off every now and then.
Like all heart rate monitoring technologies, accuracy is affected by physiology, location of device, and different movements.
- Operating temperature: -4° to 113°F
- Maximum operating altitude: 30,000 feet
Surge syncs automatically and wirelessly to tablets, computers and 150+ leading iOS, Android and Windows smartphones using Bluetooth 4.0 wireless technology.
Sensors and Components
- 3-axis accelerometers
- 3-axis gyroscope
- Digital compass
- Optical heart rate monitor
- Ambient light sensor
- Vibration motor
- Tracks 7 days of detailed motion data – minute by minute.
- Tracks daily totals for past 30 days
- Stores heart rate data at 1 second intervals during exercise tracking and at 5 second intervals all other times
- Sample rate for GPS is 1 Hz
Battery and Power
We recommend charging your Surge every few days to ensure you are always tracking.
- Battery life: lasts up to 7 days
- Battery type: Lithium-polymer
- Charge time: One to two hours
- Radio transceiver: Bluetooth 4.0
Surge’s wristband is made of a flexible, durable elastomer material similar to that used in many sports watches. Surge also has a surgical-grade stainless steel buckle.
Check here for supported Devices.
- Syncing range: 20 feet
- Notifications: Text and call via Bluetooth 4.0
- Music control: via Bluetooth Classic
- Syncing to computers requires Internet connection and USB port
- Syncing to mobile devices requires Bluetooth and Internet connection
- Syncs with Windows Vista and later, Mac OS X 10.6 and up, iPhone 4S and later, iPad 3 gen. and later, and leading Android and Windows devices
SizingWaterproof Fitbit Surge ,Although the Fitbit Surge is sweat, rain and splash proof the device is not swim proof therfore and NOT recommended for swimming
Easy Return Policy
If, for whatever reason, you are not satisfied with your purchase, you can return it to HRM USA within Claims for items damaged in transit must be received Items deemed defective by manufacturer standards
Refunds & Credits Refunds on returned items will be issued to the same payment as tendered at the time of purchase. Once we receive and inspect the product you will be issued a credit back to your account. If payment was made by check, the refund check will not be issued
Easy Return Process
Please be sure to place a note in the package with this information:
2)Reason for return
3)State that you would like a refund, or an exchange and what you would like to exchange for.
Our return address is:
HRM USA INC
Attn: Return Dept
1044 Pulinski Rd.
Warminster, Pa 18974
Or log in to your account , and process your return online.
– Hydration Packs, Water Bottles once any of the packaging
– Computers and Computer Software,
– Heating Pads,
– Electronic Software is not returnable or refundable
– All consumable items or hygienic items (e.g., Gels, Energy Chomps, Elixirs, etc.)
– Special Order merchandise, Clearance, or any item
– Imprinted products.
– HRM USA Stores Gift Cards and may not be redeemed for cash.
If the item is returned to us for exchange, please allow 2-5 business days for the replacement to be processed and shipped. All returns are shipped with our Economy shipping method and arrive within 2-10 Days.
Please read all conditions below. If conditions are not met, HRM USA reserves the right to refuse the return or to charge a restocking fee
If using a shipping label generated by HRMUSA Inc, the cost of this label will be deducted from refund amount (unless product is defective).
All returned items must be in new condition, in their original unaltered box (including the UPC code being intact) and must include all packing material, blank warranty cards, manuals,and accessories. Defective items may be exchanged for the same model or manufacturer's equivalent model. Please call us at for assistance. Please allow time to discuss any issues you may be experiencing as we may recommend tech support to resolve any issues prior to exchange. Any refused package will be assessed shipping charges incurred by the carrier.