One you place your order, youíll immediately receive an e-mail confirmation with your order number. If you have artwork ready, please email it to firstname.lastname@example.org. Shortly thereafter (during business hours) youíll receive an email from our Customer Care representative who will be taking personal care of your order. Our customer care expert will fully review your order, make suggestions if needed, confirm dates and review your artwork.
The next thing youíll receive is an email with a Ďdigital proofí showing your artwork on a mockup of the item(s) youíre purchasing. There youíll have the opportunity to approve it, or make suggestions for changes and improvements. (There is no fee for this phase, so please make suggestions or changes prior to print.) Once youíve approved the artwork with your customer care representative, you will receive an email confirmation with estimated delivery dates. If you need a rush order or an order to arrive for an event on a specific date, please let the representative know. Keep in mind the charges will not change (including shipping!) from what was shown in the order confirmation you received at the start of the process unless something has changed (quantity, additional imprint colors or quicker shipping)
Please note, we will not send an order to production without your approval!
We accept what you have, donít be shy. Higher the resolution, the better off it is to make adjustments to size without losing quality. Donít have a logo, call, email, chat, or snail mail us, letís see what we can do to help. Once you have placed and order with us, we will keep your artwork on file to make reordering and using your art on other products easy.Where do I send my artwork?
You can send it to email@example.com or e-mail directly to your Customer Care Representative.Can I specify a PMS color for my imprint ?
Production times are generally 2-5 days, this is the number of business days it takes to print your item depending on order size, after youíve approved your artwork. The number of days for delivery depends on the shipping method you choose. Our Free Shipping arrives within 1-5 business however we do offer expedited shipping upgrades for additional cost.Can I split my order and ship to multiple locations?
Yes.Do you accept Purchase orders?
Yes, for certain institutions like Schools, we do accept purchase orders. Just let your Customer Care Representative know prior to placing an order.
Note: Minimum order charge is $175.00
If you have any additional questions, please call us at 1-800-403-8285.