Replacement Fresh Filter for the CamelBak Relay Water Pitcher
Includes 3 replacement filters. The innovative double-filter design removes chlorine, taste, and odors every time you fill and every time you pour. Made with plant based activated carbon, each Fresh Filter lasts up to approx. four months providing less waste and more filtered water.
CLEANING – QUESTIONS and ANSWERS
Should I clean the Camelbak Relay Pitcher's Filter before my first use?
The filter should be pre-rinsed according to the instruction in the user guide.
Never wash the filter with soap. If you accidentally wash your Fresh Filter in the warm soapy water, we recommend that you discard it and place a new Fresh Filter in your system.
Is this Filter dishwasher safe?
Never wash the filter with soap. If you accidentally wash your Fresh Filter in the dishwasher, we recommend that you discard it and place a new Fresh Filter in your system.
Do I clean the Fresh Filter?
Other than the initial pre-rinse before first use, the filter does not require cleaning. If desired, you may rinse the filter with cool clean water. The first initial pre-rinse removes any loose particles of carbon and wets the microscopic pores in the filter material to ensure optimum performance. The filter will achieve maximum speed after the first few uses of the pitcher.
USAGE – QUESTIONS and ANSWERS
How does the dial reminder work?
The filter reminder dial, on the lid, shows a four-month period to help you remember when to replace the filter. When you insert a new filter, set the dial so the pointer indicates the current month. The indicator shows the four-month use period. At the end of four months, you may replace the filter.
FILTER – QUESTIONS and ANSWERS
How does the filter work?
The Camelbak Relay filters the water at the speed of the faucet and turns it into great-tasting water with innovative Double Filter Technology. The activated carbon Fresh Filter effectively removes chlorine, taste and odor as you fill and again as you pour. This unique two-step filter is fast, allowing you to filter water at the speed of your faucet. No more waiting for great-tasting water.
Will the filter purify my water?
No. The Fresh Filter contained in your CamelBak Relay does not remove microscopic pathogens that may be contained in untreated water. Please only use potable tap water.
Will the Relay eliminate my hard water’s mineral hardness from the water?
The Relay Fresh Filter is designed to significantly reduce chlorine in the water. The carbon filtration is not active against minerals that cause water hardness. Hardness will not impact the performance of the filter.
Does the Relay remove fluoride from my water?
It does not affect fluoride in water.
Where should the used filters be disposed?
Fresh Filters can be disposed of in household trash. The Fresh Filter is not meant to be placed in curbside recycling or compost.
How often should I replace the filter?
Each Fresh Filter reliably reduces contaminants for 80 gallons, or about 128 refills of the 10-cup pitcher. This works out to 4 months’ use at one full pitcher per day. Note: You may need to change the filter more or less often depending on the amount of water you consume.
If the filter is not changed regularly, as suggested, the filter can absorb contaminants from the water. If used past the effective life (an average of 4 months of use at 1 full pitcher per day), the filter will remove contaminants less effectively.
Since the filter is continuously wet, would be grow bacteria?
No. The filter contains an antimicrobial agent to protect the filter media.
Why are there two filter sections?
The filter uses pleated filter material in a two-part filter format, which is key to providing fast and effective filtration. The inlet filter is designed for maximum flow rate so you can fill the pitcher quickly. The outlet filter provides a final filtration step as you pour out to deliver freshly filtered water with every pour.
Why does the filter run a little slowly when it is new?
The carbon pleated filter material needs to be fully wetted to provide the fastest flow and best filter performance. The microscopic pores of the media need time to become fully wetted. You may experience slower flow during the first few uses but after a day or two you will achieve the maximum water flow through the filter.
What happens if my filter dries out?
If the filter is allowed to become completely dry, simply rinse the filter for 15 seconds on both the inlet and outlet media and reassemble the pitcher. By the next day the filter will be flowing at or near full speed.
How do I know the Fresh filter is doing its job?
Some filters achieve efficacy by slowly passing water through a small filter. The pleated media technology in the Relay Fresh Filter achieves a high flow rate without compromising chlorine removal efficacy. An internationally recognized independent testing agency conducted rigorous testing to prove that the Relay Fresh Filter achieves the removal efficacy over the rated life of the filter.
Can I use the Pitcher without the filter?
Yes, however, without the Fresh Filter, it will not treat your water.
MATERIALS – QUESTIONS and ANSWERS
What materials are the CamelBak Relay's Filter made from?
The CamelBak Relay Fresh Filer is made of a plant based activated carbon. This carbon is imbedded into a non-woven fabric and then pleated to before installation into the filter tray. The filter tray is made of the same material as the lid, food grade polypropylene. Like most filters in water pitchers, the Relay Fresh Filter uses activated carbon to absorb and reduce contaminants in the water. The unique feature in that it uses a pleated filter material to provide a larger surface area than other filter types. This helps provide faster water flow without compromising effectiveness, and also longer filter life overall.
The lid of the pitcher contains small parts that may pose a choking risk for young children.